777kd Privacy Policy — Your Data, Your Rights

1. Introduction and Scope

777kd (referred to in this document as "we", "us", or "the Platform") is committed to protecting the privacy of all players who register and use the 777kd Platform. This Privacy Policy sets out in clear terms what personal data we collect, why we collect it, how it is stored and protected, with whom it may be shared, and what rights you have over your own data.

This Privacy Policy applies to all data collected through the 777kd website, mobile site, live chat support system, and any communications you send to the 777kd support team. By creating a 777kd account, you confirm that you have read and understood this Privacy Policy and that you consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.

2. Personal Data We Collect

When you register an account and use the 777kd Platform, we collect personal data that falls into the following categories:

• Identity data — your full name, date of birth, and a copy of your national identity card or passport (where requested for KYC verification).
• Contact data — your Bangladeshi mobile number and any email address you choose to provide during registration or support interactions.
• Financial data — your bKash, Nagad, Rocket, or Upay mobile wallet number or bank account details associated with deposits and withdrawals. We do not store full card numbers for Visa or Mastercard transactions — those are processed by the relevant payment gateway.
• Transaction data — a record of all deposits, withdrawals, bonuses claimed, and bets placed through your 777kd account, including timestamps and amounts.
• Technical data — your IP address, device type, operating system, browser type, session duration, and pages visited on the Platform. This data is collected automatically when you visit the site and is used for security monitoring and platform improvement.

We collect only the minimum data necessary for the purposes described in this Policy. We do not collect sensitive data such as religious beliefs, political opinions, or biometric data, except where a government-issued identity document incidentally contains such information as part of standard KYC verification.

3. How We Use Your Personal Data

777kd uses the personal data it collects for the following specific purposes:

• Account management — to create and maintain your 777kd player account, verify your identity, process deposits and withdrawals, and provide access to all Platform features.
• Customer support — to respond to enquiries submitted via live chat, to investigate reported issues, and to resolve disputes relating to your account, transactions, or game outcomes.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, underage gambling, and other breaches of our Terms & Conditions, and to share relevant information with law enforcement authorities where we are legally required to do so.
• Responsible gaming compliance — to monitor gambling behaviour and, where patterns indicate potential problem gambling, to apply deposit limits, session restrictions, or initiate a responsible gaming outreach in accordance with our Responsible Gaming policy.
• Platform improvement — to analyse anonymised usage data in aggregate form to understand how players navigate the Platform, which games are most popular, and where technical or user-experience improvements can be made.
• Legal compliance — to fulfil any obligations imposed on 777kd by applicable law, including responding to valid court orders, regulatory directions, and lawful requests from law enforcement authorities.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human oversight. Our fraud detection and responsible gaming monitoring systems may flag accounts for review, but final decisions affecting your account are always reviewed by a member of our team.

4. Legal Basis for Processing

777kd processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing that is necessary to provide the services you have requested, including account management, payment processing, and customer support.
• Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and responses to lawful authority requests.
• Legitimate interests — processing carried out to protect the Platform against fraud, to maintain platform security, and to improve the quality of our services, where those interests are not overridden by your own privacy rights.

5. Data Sharing and Third Parties

777kd does not sell your personal data. We may share your data with third parties only in the following circumstances, and only to the minimum extent necessary:

• Payment processors — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard processing partners receive transaction data necessary to execute deposits and withdrawals. Each payment partner operates under its own privacy policy and data security standards.
• Game studio providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studio partners receive anonymous session data (such as bet amounts and game round identifiers) to facilitate game operation and RNG certification. They do not receive your name, mobile number, or payment details.
• Identity verification services — where KYC checks are required, we may pass identity documents to a trusted third-party verification provider. That provider is contractually bound to use the data solely for identity verification and to delete it once the verification process is complete.
• Law enforcement and regulatory bodies — where we receive a valid court order, regulatory direction, or lawful request from a government authority, we are required by law to disclose the relevant personal data. We will notify you of any such disclosure where we are legally permitted to do so.

6. Data Retention

777kd retains personal data for as long as your account remains active and for a period of time thereafter as required to fulfil the purposes described in this Policy. Specifically: account data is retained for the duration of your account and for a minimum of five years after account closure to satisfy anti-money laundering and legal record-keeping obligations; transaction records are retained for a minimum of five years; technical log data (IP addresses, session logs) is retained for up to twelve months.

When personal data is no longer required for any lawful purpose, it is securely deleted or anonymised. You may request early deletion of your data by contacting the support team via live chat, subject to any legal retention obligations that prevent immediate deletion.

7. Data Security Measures

777kd applies technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our primary security measures include:

• SSL (Secure Socket Layer) encryption applied to all data transmitted between your device and the 777kd Platform, ensuring that your personal and financial data cannot be intercepted in transit.
• Access controls restricting access to player data to authorised 777kd personnel on a need-to-know basis. All personnel with access to personal data are bound by confidentiality obligations.
• Secure server infrastructure with regular security audits and penetration testing. Player account data is stored on servers that meet industry-standard physical and logical security requirements.

While 777kd applies robust security measures, no internet transmission or electronic storage method is completely risk-free. In the event of a data breach that poses a risk to your rights, 777kd will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

8. Cookies and Tracking Technologies

The 777kd Platform uses cookies — small text files placed on your device when you visit the site. Cookies allow us to recognise returning visitors, maintain session state (so you stay logged in), and collect anonymised analytics data. We use the following categories of cookies:

• Strictly necessary cookies — these are essential for the Platform to function and cannot be disabled. They include session cookies that keep you logged in, security tokens, and load-balancing cookies.
• Analytical cookies — these allow us to understand how players navigate the Platform in anonymised, aggregate form. We use this data to identify pages that load slowly, features that are rarely used, and areas where the user experience can be improved.
• Functional cookies — these remember your preferences (such as language settings) to provide a more personalised experience on subsequent visits.

777kd does not use advertising cookies, social media tracking cookies, or any third-party cookie from an ad network. You may disable non-essential cookies through your browser settings, but doing so may affect the functionality of certain Platform features.

9. Your Data Rights

As a 777kd player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact the 777kd support team via live chat:

• Right of access — you may request a copy of the personal data 777kd holds about you. We will provide this within a reasonable timeframe, subject to identity verification.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. We will verify the correction against your registered account details.
• Right to erasure — you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that require us to keep it.
• Right to restriction — you may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
• Right to object — you may object to processing carried out on the basis of legitimate interests. Where you do so, 777kd will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of the above rights, contact the 777kd support team via live chat at any time. We will respond to all valid requests within a reasonable period. We may need to verify your identity before processing a data rights request to ensure we do not disclose your information to an unauthorised party.

10. Third-Party Links and Integrations

The 777kd Platform does not contain links to external third-party websites other than those required for payment processing. The game titles provided by studio partners (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) are delivered as embedded integrations within the Platform; when you play these games you remain on the 777kd Platform and your session data is governed by this Privacy Policy. The payment partners you use (bKash, Nagad, Rocket, Upay, and others) operate their own independent platforms and privacy policies. 777kd is not responsible for the privacy practices of payment partners once a transaction has been routed to their respective systems.

11. Children and Underage Players

The 777kd Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that an account has been registered by a person under 21, we will close that account immediately, void any associated balances, and securely delete the personal data collected in connection with that account, subject to any legal retention obligations.

If you are a parent or guardian and you believe that a minor has registered a 777kd account using your payment method or personal details, please contact the support team via live chat immediately. We will investigate and take appropriate action, including account closure and refund of any deposits made using your payment credentials, where those funds are recoverable.

12. Changes to This Privacy Policy

777kd reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will post a notice on the Platform and update the "Last updated" date at the top of this page. Where changes significantly affect how we handle your personal data, we will endeavour to notify you directly via the mobile number or email address registered to your account.

Your continued use of the Platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you should cease using the Platform and may request account closure via the support team.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how your personal data is being handled, please contact the 777kd support team at any time via live chat on the Platform. For formal written privacy queries, you may also use the support email address below. The email address is displayed as plain text and is not a clickable link — please copy and paste it into your email client.

Support email: [email protected]